Frequently Asked Questions (FAQ)

If you place an order with us and do not receive confirmation of it, it may be because you have entered an invalid email address. Write us an email to hello@laamina.com so we can review your order and correct any errors that may have occurred.

We collaborate with different logistics providers to bring orders to your home. At the time of successful purchase, you will receive an email with the tracking link as soon as your order has left our warehouse. In the case of not receiving that email, check the spam folder because sometimes it ends up there by accident.

If you would like to cancel your order you can do so before it has left our warehouse, so call or email us right away. We can't guarantee that we'll be able to fix it before the order goes out, as our warehouse staff work quickly assembling and packing each order to meet deadlines.

Al adquirir un producto en nuestra tienda en línea a través del Sitio Web, se añade un suplemento de tamaño a su carrito de compras. Sin embargo, es importante tener en cuenta que una vez que se ha añadido el suplemento de tamaño al carrito, no se puede quitar. El suplemento de tamaño es una adición automática que se suma al carrito de compras al seleccionar ciertos productos.

You can pay for your order with any of the following payment methods. In the event that you need an invoice, write to us at hello@laamina.com

You can check the shipping costs in Shipping and returns

All shipments (Canary and Balearic Islands) will take between 3 and 5 working days.

Changes have the same process as returns, and once your order is received we will provide you with the amount on our website so that you can make another purchase.

Has something not gone as you expected? Don't worry, in laamine we will look for the solution. To process a return you must send us an email to hello@laamina.com indicating the details of your order, as well as the reason for the return.